While we all admit that unsolicited commercial email is a real pain, I sometimes wonder if the anti-spam zealots are going too far. Last week I was in Costa Rica, and the only practical way to communicate home was by email. I maintain an AOL account just for that purpose when traveling, and was amazed to find out when I got home, that I only received about half of the email which was sent - some of which was important.

Many ISP’s (Internet Service Providers) including AOL, have installed content filters which automatically relegate anything "they think" is spam to trash, and the message never gets delivered to the intended recipient, nor is the person sending it notified it wasn’t delivered.

The problem is that there is no personal judgment at the level of the ISP to determine if a note is spam or not. They have installed content filters that "dump" any email that happens to match the keywords they have installed. How dare they determine what I should receive or not receive. Because a word in the note (or the length of the note) met their reject parameters, they will not deliver it? This is wrong!

Shame on them! I don’t know about you, but I don’t want my ISP acting like "big brother" on my behalf, and determining what I should read and what I shouldn’t.

I do agree that spam is not only a nuisance, but is a daily problem that takes my time to sort through and get rid of the "junk" I didn’t ask for, and don’t want to get. But let me make that determination. I can set up filters that automatically deletes email I don’t wish to get myself. I don’t need, nor do I want someone else making that decision on my behalf.

It has been reported to me that some ISPs are blocking newsletters that people have asked to receive. Some investigation turned up that certain words were on their "banned" list and they appeared in the newsletter. Several of our publications include a medical column by Dr. Earl Mindell. Will there be words in that column that match the filters these "self appointed guardians of email" have installed - Sure. Will the newsletters exceed some magical length they have determined to be spam - Right again. Is this spam - No! How about an email constructed in an HTML format? Some ISPs automatically delete anything without text in the body of the email - wrong.

Sending out spam is big business. The federal law enacted in the USA is ineffective as the major "spam houses" simply comply with those guidelines. Some suggest that the domains of the spam houses be blocked. Get real! Domains are a dime a dozen. If one gets blocked they simply use another.

But if someone makes a complaint about you, they may block your ISP. I know of an instance where an ISP blocked Comcast.net and nobody using that ISP could receive email sent by Comcast users.

The early days of the Internet, which was the sole property of the academicians where spam was anathema, are over. The Internet is ideally suited to support e-commerce, which it does very well. Online advertising is now a way of life.

Now - don’t feel I am supporting spam but for goodness sake, I don’t want someone else monitoring my email and determining what I should read or not.

How many legitimate emails do we have to "not get" because others are making that decision for us. How many requests for information should get "blown away" because the reply violated some ISP’s filters. My feeling is that they should cease and desist, and not be the self-appointed guardians of my inbox.

Did you know that subscribers to Bob Osgoodby’s Free Ezine the "Tip of the Day" get a Free Ad for their Business at his Web Site? Great Business and Computer Tips – Monday. Wednesday. and Friday. Instructions on how to place an ad are in the Newsletter.

Subscribe at: http://adv-marketing.com/business/subscribe2.htm.

You just sat at your desk, opened your email account and what do you get? First there is some anonymous donkey from an anonymous and anything but respectable mortgage lender telling you that they can arrange your finance at 3% and all you need to do now that your application is approved is to sign along the dotted line and get in touch with them. This is despite the fact that you have never heard of them or even approached them – ever!.

Next we have luscious Lucy asking you if you remember her from when you last met. Her email tells you that she still loves you and she has sent you her personal photos just for your eyes only. Well, you certainly made the right impression there didn’t you. No, don’t click on the click on the link or the attachment……..

Just as your thoughts start to wander and you begin to imagine Lucy in her long fur coat and fish net stockings you have another email. This is one you can’t afford to miss out on. Viagra. You need viagra for Lucy. She needs you. What luck. After much deliberation you decide to pass on the viagra but no sooner have you passed it by……..whats this? someone else is there at the ready with - sildenafil citrate. Oh but hang on, doesn’t the box look the same as the one in the last email? Its viagra again. By now any thoughts of rampant fun with the luscious Lucy are becoming jaded. Just what else could be in the remaining 120 emails you have to sift through.

The next half an hour is spent sifting through emails from important people wanting to show you how to make millions on the internet and others bombarding you with products and ezines about the latest online dating clubs. Someone even wants to sell you some cut price tampax – and your male!

Finally, you are nearly there. So far you have recovered one invoice from all the emails and notification from someone asking about the return of their water filter which you are unsure about. In fact you don’t even remember their water filter. The email opens and this one is from the desk of President Mbongo Bungo Esq a Nigerian Oil Company director. This could be promising. There is talk of money. Not a few hundred or several thousand either but real money. This guy is loaded…wow…this is the one.

Or maybe not

Tip: Fed up with all the day to crap of junk mail I changed all the email addresses on my websites to forms. I set scripts on my servers that report the users directly to their ISP for abuse. Finally, all incoming mail goes into my junk box not my incoming mailbox. This makes it easy to dump all in one go. I then scan through it in less than a couple of minutes and I mercilessly trash the lot. Most people I know and deal with are on my preference list anyway.

How much is your time worth? There is something wrong with your business if you are paranoid about losing an email enquiry and having to find the time to sift through hundreds of emails. Get organised and work smart. You will be glad that you did.

From http://www.birminghamuk.com the Voice of the West Midlands..

Very often SPAMMERS take advantage of catch-all email setup on webservers. Every email no matter what the recipients email address is will be caught by the default email account. It is highly recommended not to use catch-all email accounts and to discard SPAM send to non-existing email addresses. SPAM will clog up your SMTP server and consum resources like bandwidth and disk space in mailboxes. In most mail servers and web control panels (like cPanel) the user or admin can decide what will happen to emails with no existing recipient on the server. Refuse to the let emails onto the server and to let the sender’s mail server deal with it (option: ":fail:") or to accept these incoming messages but then to delete them right away (option: ":blackhole:".

Our conclusion:

:fail: is the preferred option over :blackhole:.

The :blackhole: option accepts everything sent to the domain mail server and then throws away the email going to a non-existing email account. This option uses the full amount of bandwidth, and also requires that the server be reading and writing messages to disk before they are deleted… multiply this by 1,000 messages a day or so and you can imagine the impact onto your server resources. Imagine your an email address from your domain (a non-existing one) has been spoofed to send out SPAM messages that even carry a virus. Most natural many of these messages will bounce back and hit your mail server. Your web server would have to deal with thousands of attachments at a time. Performance will go down - no matter what.

:fail: stops emails send to invalid recipients from entering the mail server in the first place..Exim will reject each message during the smtp handshake conversation - therefore the actual email message will never make it to your server. It is being refected from entering your system and the sender’s email server has to deal with the stuck message. This option is also the better one for legitimate emails where the sender has actually mis-spelled the recipients email address. He would get a bounce message informing him so that the error can be corrected. Depending on your hardware - a server can handle many more :fails: than it can do :blackholes:.

This article can be published by anyone as long as a live back link to http://www.webhostingresourcekit.com is provided. (this note can be removed as long as a link from the author’s resource box is provided)

Christoph Puetz is a successful small business owner (Net Services USA LLC) and international author.

Guides, Tutorials, and Articles for small businesses - http://www.webhostingresourcekit.com

Let me ask a couple of questions:

Well, in my case, I answered "YES" on both questions. After all, the customer asks for an answer, so it’s normal to expect that when you send an e-mail in return, that the customer receives it.

Unfortunately, this is no longer the case.

It is highly important that you get this point, so let me rephrase that:

If you send an e-mail to a customer that the customer wants and expects, it may be that (s)he never receives it!

I’ve investigated this issue, and the cause of this is the filtering of e-mail by the ISP of the customer, to prevent unwanted SPAM (unsollicited e-mail) to make its way into their mailbox. But not only genuine SPAM is filtered out. Even e-mail that the customer wants (and often expects) to receive, may be caught up in this filter. It’s happening so often, there’s even a term for it: "false positives".

Sometimes this stays unnoticed, because the customer doesn’t get a mail telling her that it was filtered out. Or you don’t get a reply from the ISP/filter that your mail didn’t pass.

Your "dolphin" e-mail can essentially be caught in SPAM filter "tuna nets".

This can impact businesses on many levels:

When this happens, the customer usually points the finger to the business…

…YOUR business was not responsive;

…YOUR business didn’t resolve the customer’s issues;

…YOUR business did not deliver!

But, of course, you are not to blame. You responded! You resolved! you delivered! It’s the customer’s ISP that didn’t deliver. An e-mail your customer wanted, and expected.

Mistakes do happen. But sometimes, ISP’s and mail service businesses have no interest in righting what went wrong. And since they are not blamed, they get away with doing nothing. But in the mean time, your and my business is hurt by this.

So, it is time to point customers in the right direction. If more and more customers know where to complain if they do not get the e-mail they wanted, chances are that the ISP and/or mail service are forced into action.

There’s a lot an ISP or mail service can do. Customers should have the possibility to "whitelist" you. A "whitelist" is a list of e-mail addresses or domains from which the customer allows mail to continue, even when the filter thinks it’s "junk". One option that’s not an option is to ask customers to switch off the filter. SPAM is just too big a problem for this.

Another company that have taken the heat for filtered mail is SiteSell. They’re blamed for not delivering as promissed, because their e-mail was filtered out. And they hit a wall of unresponsiveness when they tried to right this. Or was it that their requests were filtered out?

As they understood how this is hurting their business, and many other businesses around the globe, they decided to take action, and point customers in the right direction when wanted e-mail doesn’t make it into their mailboxes. So they created the "Deliver my mail!" initiative, which I fully support.

I invite you to join them and me. Read more about "Deliver my Mail!" on: http://deliver-my-mail.sitesell.com/sls.html

Let’s take a stand, and educate customers on what to do if they do not receive e-mail they really wanted to get. Let customers demand:

"DELIVER MY MAIL!"

About The Author

Erwin Steneker is a senior support consultant with over 13 years of experience in both sales and IT support. Check out his website at http://www.customerservicepoint.com/

A blacklist, as the name implies, is a list of people or companies who have met with the disapproval of others. In the online world a blacklist refers to those people who have been marked as responsible for generating spam in a very big way. Blacklists are also known as blocklists.

Blacklists are used to combat spam in a very specific way. When spam is reported to one of the relevant spam fighting organizations the IP address the spam originated from is added to a banned or blacklisted IP addresslist. An IP address is the unique location of you or your website on the internet - think of it as your "home address" online. To put it simply every www.domain.com Internet address has a matching IP address. Any email coming from your website domain also has a corresponding IP address. If your IP address is present on a blacklist then you’re potentially wasting your time sending email to customers.

Why are you wasting your time? Modern spam blockers come with the most common blacklists installed and/or allow you to import updated blacklists into your spam blocker. This allows to you block a huge amount of spam but you may also, potentially, block legitimate email. Blacklists are not foolproof.

There are two types of IP address:

Dynamic - changes every time you connect to the Internet. Most commonly used for dialup Internet access. Spammers love these because they’re very hard to track and 100% disposable.

Fixed/Static - All websites, most large companies and some individuals use fixed IP addresses. This can cause huge problems if they’re reported for spamming.

When an IP address (dynamic or fixed ) is reported for sending spam it’s added to a blacklist. There are three different types of blacklists:

Temporary

An IP address placed on a temporary blacklist will have email coming from that IP address blocked for several hours.

After a few hours the offending IP address is removed from the blacklist.

Permanent

When an IP address is added to a permanent blacklist any email server configured to block email from this list will never receive email from that range of IP addresses again.

Comprehensive

This is the most damaging of blacklists. Not only does it block a single IP address it also blocks the IP addresses next to it. For example if the IP address 192.156.66.67 was added to a comprehensive blacklist then all IP addresses close to 192.156.66.67 will also be blocked. This can be a huge problem for those website owners using virtual hosting because if your host has ever appeared on a blacklist then you’re also on the same blacklist, by default, because of the shared hosting from the same IP range.

It’s important for all website owners to check whether or not they’re on a blacklist. You’ll need your IP address (available from your webhost) and you can check your blacklist status at: www.mail-abuse.org/cgi-bin/lookup

Blacklists are a necessary evil due to the volume of spam being sent each day but are not an exact science. Take a few moments from your day and ensure that your website or email address is not being blocked.

This article was provided courtesy of Spam-site.com which reviews and tests spam blockers for the business and end user.

It absolutely amazes me how many people over-react to receiving e-mail SPAM.

What is this obsession…this preoccupation with SPAM?

Where are our priorities?

When it comes to SPAM, many of us are ready to support the severest anti-SPAM legislation. Yes, we want to lock up all the spammers and throw away the key! Haven’t we learned by now that inviting the government to get involved with anything is a recipe for disaster?

I personally receive a couple hundred e-mails every single day. Approximately half of that is SPAM. Want to know how I deal with the problem? I hit the "delete" button and just like that, no more SPAM!

And since I have high-speed cable access, it literally only takes me a few minutes to make a hundred uninvited SPAM guests disappear. No problem!

I don’t let SPAM annoy me or upset me. And I certainly don’t let it ruin my day.

When you let SPAM annoy or upset you, all you’re doing is letting the spammers win. However, when you use the delete button, you win! You’ve got the power to delete. Why not use it?

What’s so hard about doing that? It’s certainly a lot easier on your emotional well-being than getting upset over the situation.

Simply view SPAM as one of those minor annoyances of every day life–like reality television shows, and learn to treat it as such!

About The Author

Dean Phillips is an Internet marketing expert, writer, publisher and entrepreneur. Questions? Comments? Dean can be reached at mailto: dean@lets-make-money.net

Visit his website at: http://www.lets-make-money.net

In a word Bayesian spam filters are "intelligent". Bayesian spam filters are intelligent in so far as they’re capable of comparing two sets of information and acting on the result. This is in direct contrast to the vast majority of other spam filters who use pre-built rules to decide which e-mail is spam and which is not.

Bayesian spam filters can take one group of legitimate e-mail and another group of spam and compare the values and data of each. The definition of legitimate e-mail that it creates at the end of this comparison session is what it uses going forward to scan your inbox for spam.

FYI Bayesian spam filters are named after Thomas Bayes an 18 century cleric who created something known as Bayes Theorem. In summary Bayes Theorem is as follows: .."in statistical inference to update estimates of the probability that different hypotheses are true, based on observations and a knowledge of how likely those observations are, given each hypothesis." In plain English it looks for obvious repeating patterns to form an "opinion" on something. In spam filter terms that "opinion" becomes a rule which keeps you spam free (or pretty close

The really neat thing about Bayesian filters is that they’re capable of learning. For example if they decided to block an e-mail because the filter perceived it as junk but the user marked it as valid mail the Bayesian filter then knows not to block that type of e-mail in the future. So, in time, this type of spam filter learns enough to block spam far more effectively. AOL have embraced this type of spam filter with the launch of AOL 9.0 and AOL Communicator- if the big dog wants it then it must be worthwhile?

So what Bayesian spam filtering options are available to you? Well quite a few to be honest and you’ll be pleasantly surprised by some of the names involved The first one on the list is AOL with their AOL Communicator product. The spam filtering features in AOL Communicator and AOL 9 are, to be honest, impressive. Think what you will of the provider themselves AOL Communicator is an excellent product and is suitable for use by both PC and Mac OSX users.

Next up we have Eudora. The nice folks at Qualcomm have designed an excellent e-mail client that also has built in Bayesian spam filtering. I’ve used Eudora in the past and it’s a neat little package. Again the benefits here are advanced integrated spam filtering with your e-mail automatically. Mac OSX and OS9 users are in luck with Eudora providing support for both.

If you’d like to know more about spam filters or just spam in general please drop by our site at www.spam-site.com

Need a spam blocker? Check out Spam-Site.com for spam filter reviews and spam related information.

Spam. You’ve all heard of the crazy pink meat in a can, but what’s it got to do with the Internet? Well, it’s also the namesake for a major problem in the World Wide Web-unsolicited junk email. Problem! We’re talking serious pain in the butt both as a waster of time, space, and money. It is estimated that around half of all email received on the Internet is this sneaky illegal attempt at selling fake consumer goods, pornography, and a whole plethora of ‘helpful’ services. It’s taking up half of all email on the Earth, and it’s costing businesses’ billions in wasted time, as well as filling personal email accounts to the limit so important messages aren’t received. It seems everywhere there’s a leap in technology for humanity, there’s also a group of people who want to stretch the realm of criminal activity to another level.

The good news is that as it’s such a prominent problem, the ‘good guys’ have made it a main priority on their ‘To do’ lists. Software has been created to block Spam and is being updated constantly. Recently Bill Gates, richest human on Earth and self-made mogul of software masters’ Microsoft spoke of his aim to eliminate Spam by the year 2006. Obviously a lot of people would be quite appreciative if they could achieve this goal.

Supposedly most of the billions of junk emails originate from about 200 people who are intelligent enough to cover their tracks. They have multiple ways of finding out email addresses and then sending thousands upon thousands of unwanted messages to you and I. It usually costs them next to nil so if even one low-quality product sells they receive a profit. That’s why they do it; just another greed-induced means of getting rich quick without working for it like the rest of us.

Well, there’s a couple main ways of dealing with the Spam dilemma. The main one, and most easy, is to just delete the messages or empty your folder (after moving desired messages to another folder) straight off the server without downloading or ‘looking’ at the messages. This gives the ‘evil’ sender the knowledge that you’re not reading the mail and therefore the traffic you receive goes down dramatically.

Another way to block the Spam is to use software like Magic Mail Monitor (http://mmm3.sourceforge.net/) or Mailwasher (http://www.mailwasher.net/), which work well at destroying the unwanted, pink, tasteless, unworldly email meat by showing you the mail straight from the server without downloading it.

So, show the criminals you’re aware and not ignorant and take the first steps to bringing the Spam Empire down. Protect yourself and eventually the Spam will go where all filth is destined, into the trash.

About The Author

This article is written by Mr.Jesse S.Somer who writes for M6.net.

The lifeblood of the spammer is email. They need to be able to send lots of it on an ongoing basis to stay in "business". High profile spammers can send 80 million pieces of junk email every single day. Yes one single person.

ISPs all over the online world have vowed to stop spammers sending such vast amounts of email through their mail servers. Do they really keep their word? All the end user sees is that the spam keeps coming. There must be a loophole there somewhere. There is.

In the soft white underbelly of the internet there exists something known as a pink contract. The term pink contract comes from the color of the famous tinned meat that junk email gets its name from. A pink contract is simply a business agreement between the ISP and the spammer. The spammer agrees to pay the ISP to turn a blind eye to the junk email passing through their mail servers.

Surely this is bad business for the ISP? Well the answer to that is both Yes and No. Yes it’s bad news for the people who receive the junk email and No it’s good news for the ISPs bank balance. A monthly pink contract can pay the ISP amounts from $10,000 upwards. Bearing in mind that the average work-at-home spammer averages $100,000 net per year the above figure is small change fo the bigger junk email vendors (the guys who earn $200,000 - $400,000 per month.)

But….. the CanSpam Act 2003… surely that’s going to make a difference? Of course. Any ISP in the United States can get in serious, serious trouble for signing pink contracts. Problem is that there’s a whole big world wide web out there and the vast majority of pink contracts are signed with overseas ISPs where US authorities have no jurisdiction - China and Russia being perfect examples.

There’s no moral to this story. Spam is a huge problem that’s finally being taken seriously by Governmental bodies. However until they start imposing prison sentences or seizure orders on those individuals and companies in the pink contract business the problem can only continue.

Need a spam blocker? Check out Spam-Site.com for spam filter reviews and spam related information.

Before we start getting deep into the meat of this article it’s important to explain some standard terminology to make sure the rest of this article makes sense.

A whitelist is a predefined list of IP addresses that are allowed to send email to and receive email from each other. Blacklists exclude known and suspected spammers. Whitelists can be used to exclude everyone except known IP addresses. Think of it like this. A whitelist is a like having a phonebook which is owned by a small group of people who only wish to speak directly to each other. They don’t want just anybody ringing them. Not only that but the entire group need to approve new phone numbers before they appear in this exclusive phonebook.

To send email to a whitelist you must be approved by the owner of the whitelist. This is a lot like the double optin systems used by legimiate ezines and mailing list owners. Whitelists are the nightclub bouncers of the virtual world - if you ain’t on the list you ain’t getting in. Simple but very effective.

A real world example of a whitelist would be if two companies wanted to exchange email only with each other. These companies could implement a whitelist that contained the IP address for just the two email servers that want to send email to each other. That would mean that any email coming from an IP address not on the whitelist would be returned to sender. For companies they can ensure that employees are only dealing with work related email and not chatting with their friends.

The benefits of whitelists are many but proper management of the whitelists is equally important. Misuse of whitelists will only lead to more headaches for everyone involved with missing email, irate customers and IT departments doing overtime just being the tip of the iceberg.

This article was provided courtesy of Spam-site.com which reviews and tests spam blockers for the business and end user.